Nine Casino Privacy Notice for Account and Website Data
Effective Date: 4 August 2026 Last Updated: 29 September 2026
1. Who controls your information
Uno Digital Media B.V. operates Nine Casino and controls personal data processed through our site, account, cashier, verification, support and responsible gambling functions. Privacy enquiries can be sent to [email protected] or our registered office at Johan van Walbeeckplein 24, Willemstad, Curaçao.
2. Data we collect
We process account and contact details; identity and age information; address and KYC documents; payment ownership and transaction data; source-of-funds records where required; device, browser, IP and login data; game and account activity; marketing preferences; safer gambling interactions; and messages sent to support.
3. Why we use personal data
We use data to create and protect accounts, process deposits and withdrawals, verify identity and age, prevent fraud and money laundering, administer bonuses, resolve complaints, provide responsible gambling controls, meet legal duties, measure site performance and communicate service information.
The legal basis may be contractual necessity, legal obligation, legitimate interests or consent. Marketing consent can be withdrawn without affecting account administration messages.
4. Cookies and similar technologies
Essential cookies maintain login and security. Preference cookies remember language and interface settings. Analytics tools measure page and feature performance. Advertising and affiliate cookies may attribute a visit or registration to a campaign. Browser settings can block optional cookies, while essential security cookies remain necessary for account access.
5. Sharing and international transfers
We may share relevant data with hosting, payment, identity verification, fraud prevention, customer support, analytics and game-service providers. Data may also be disclosed to regulators, courts, law-enforcement bodies or advisers where legally required. International transfers use contractual, technical and organisational safeguards appropriate to the destination and data type.
6. Retention and security
Retention depends on account activity, payment and AML duties, disputes, self-exclusion records and applicable legal periods. We use encryption in transit, access controls, monitoring, secure hosting, staff permissions and incident procedures. No system removes every risk, so players must protect passwords and report unknown sessions promptly.
7. Your rights
Depending on applicable law, you may request access, correction, deletion, restriction, objection or portability; withdraw consent; opt out of marketing; and complain to a competent authority. We may verify identity before fulfilling a request and may retain records required by gambling, AML, tax, security or dispute obligations.
8. Age, external links and changes
Our services are intended for adults who meet the legal gambling age. Third-party sites apply their own privacy terms. We update this notice when processing, technology or legal duties change and display the revision date at the top.
