Nine Casino Account, Payment and Gameplay Terms

Effective Date: 4 August 2026 Last Updated: 29 September 2026

1. Agreement and eligibility

These Terms govern access to our site, account creation, play, bonuses, payments, verification, responsible gambling tools and support. By registering or using an account, you accept them. You must be at least 18, legally entitled to gamble where you reside and act only for yourself.

2. Registration and account security

Provide complete and accurate details. One account is allowed per person, household, IP address and device. Keep credentials confidential, update changed information and notify support of unknown access. We may verify email, telephone, identity, age and address.

3. KYC and source-of-funds review

We may request photo identification, proof of address, payment ownership, bank or wallet records and source-of-funds evidence. Deposits, play or withdrawals may be reviewed while documents are checked. Enhanced verification can apply to transaction patterns, accumulated deposits or regulatory risk.

4. Deposits, balances and withdrawals

Use only a payment method you own. The cashier displays current minimums, maximums, fees and currencies before confirmation. Chargebacks, third-party payments and payment abuse are prohibited. Withdrawals may follow the deposit route and are subject to account, gameplay, fraud and KYC review.

5. Bonuses and promotions

Bonuses are generally limited to one per player, family, address, email, IP, telephone, payment account and device. Only one deposit bonus can be active. Unless stated otherwise, wagering is 40x, validity is 14 days and the maximum slot bet is €5 or £4.30 equivalent. Slots normally contribute 100%, card and roulette games 5%, and live dealer games 0%. Abuse, delayed rounds and attempts to manipulate contribution can void bonus funds and related winnings.

6. Games, records and technical faults

Our transaction and game records determine accepted bets, completed rounds and balances. Interrupted games may resume or settle according to provider rules. Obvious errors, duplicated credits, incorrect payouts or system faults may be corrected and affected bets voided where necessary.

7. Prohibited activity

Fraud, collusion, duplicate accounts, false documents, automated play, payment abuse, chargeback abuse, account sharing and attempts to circumvent security controls are prohibited. We may restrict, suspend or close an account and retain evidence for investigation or legal reporting.

8. Responsible gambling and closure

You can request limits, cooling-off, self-exclusion or account closure. Self-exclusion records may be retained to enforce the request. Contact support for an account complaint; include the registered email, transaction reference and relevant evidence. We review the case and provide the available escalation route.

9. Liability, updates and severability

Games involve financial risk and winnings are never guaranteed. We are not responsible for losses caused by credential sharing, unsupported devices, third-party networks or events outside reasonable control. We may update these Terms and publish the revised date. If one provision is unenforceable, the remaining provisions continue.